United States Shipping Policy

Patara Life Shipping Policy for US Customers

Shipping Carrier

Patara Life uses Australia Post to ship all orders to the United States. Once your order arrives in the US, it will be handed over to USPS for final delivery.

Shipping Fees

A flat rate of US$18 is applicable for all consumer orders to the United states.

Wholesale orders will be calculated separately at time of invoice.

Shipping Times

Please note that shipping times are estimates and may vary due to customs processing, weather, or other unforeseen circumstances.

  • Standard Shipping: 6-10 business days

You will receive a tracking number via email once your order has been shipped.

Customs, Duties, and Taxes

Patara Life is proud to offer a Delivered Duty Paid (DDP) service for all US customers. This means that all applicable import duties, taxes, and customs fees are calculated and collected at checkout.

By paying these fees upfront, you will not be charged any additional customs fees upon the arrival of your package. This ensures a smoother and faster delivery process with no surprises.

How it Works:

  1. Add your desired items to your cart.

  2. Proceed to checkout.

  3. The total cost, including the item price, shipping fees, and all applicable duties and taxes, will be displayed.

  4. Complete your purchase.

  5. Your order will be shipped from Australia, and you will not be required to pay any further fees to receive your package.

Important Information

  • We are not responsible for delays caused by customs processing.

  • If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for the cost of re-shipping the item.

  • Please ensure your shipping address and contact information are correct at the time of purchase.

For any questions regarding your order or our shipping policy, please contact us at hello@pataralife.com.au