Frequently Asked Questions

Below you will find some useful information to our most frequently asked questions. If you still have others, please get in
touch with us via hello@pataralife.com.au or our "contact us" form.

We aim to ship your products within 2-3 business days if they are in stock. Delivery times can then vary depending on Australia Post delivery times.

Once your order is completed and paid for it will then get processed for shipping. Once your oder is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to track your package.

Yes. We offer 14 day returns and exchanges from receipt of products.

Please visit the Shipping & Returns section on our website for further information on how to request a return.

Currently our products are only available via our website but we are building our stockists network and welcome wholesale retail inquiries. Once a stockist is signed up, we will update details on our website.